Non-Refundable Pre-Order Policy

Pre-order deposits for Multimorphic products are applied directly towards the cost of parts used in building the associated products. Therefore they are non-refundable and not transferrable to other products, with only one exception: The deposit may be transferred to a different version of the same product (eg. Portal Extended vs Portal Standard), but the transfer might push your order to the end of the build queue. We will contact you once your order enters production to complete the purchase. If you don’t complete the purchase within 30 days of that contact, your associated deposit(s) will be forfeited.

Each pre-order may be transferred to another purchaser, less a $100 transfer fee, with approval from a Multimorphic sales representative. To request a transfer, please contact [email protected] with your order number and the name and email address of the transferee. The transfer must be requested prior to us contacting you to complete your order.